Privacy Policy

No email address is needed to create an account; a username and password are all that is required. An email address is not required for account creation. The account system processes usernames, password verification data, and subscription status for authentication, access control, and account management. Passwords should be stored as irreversible verification data and are not used to verify identity with customer support.

Order records include the selected plan, payment amount, transaction status, transaction identifier, and refund details. They are used to activate subscriptions, reconcile accounts, and resolve disputes. Accumulated traffic figures are used to calculate plan usage and remaining allowance and are handled separately from specific browsing activity.

D6VPN follows a no-logs policy: it does not record which websites users access through the subscription service, store browsing content, destination URLs, or DNS query history, or create browsing histories linked to accounts. Plan usage statistics do not include destinations.

This service does not persistently retain connection logs that link source addresses, destination addresses, and connection times. Temporary session state needed to provide a connection is released when the session ends. When troubleshooting, only necessary error types, client environment details, and aggregated operational information are processed. Individual connection details are not kept long term for diagnostic purposes.

Diagnostic materials submitted by users are treated as support ticket information. Please remove passwords, subscription credentials, and unrelated personal content before submitting them. Browsing history is not required to investigate an issue.

Analytics for the marketing website help us understand page visits, traffic sources, device types, and button usage so we can improve content and navigation. Website analytics are separate from network access records within the subscription service and are not used to infer what users access through international routes. Website requests may involve IP addresses and browser information, which are processed only as needed to deliver pages, protect site security, and provide analytics.

Cookies and local storage may be used to maintain login status and save language choices and essential interface preferences. Login credentials are used only for account authentication and should not be sent through support tickets. Users can clear this data in their browser. After clearing it, they may need to log in again or reset their preferences, but this does not automatically delete account or order records.

D6VPN supports Alipay / WeChat / USDT. Payments are processed by the relevant third-party payment service or transaction network. D6VPN receives the transaction identifier, amount, and result needed to verify an order and does not ask users to provide payment account passwords to the service.

Payment providers may process payment information under their own rules. USDT transaction details may be searchable on the relevant public network, and deleting an account cannot remove public transaction records. To fulfill orders, process refunds, or respond to valid legal requests, only information necessary for the relevant purpose is disclosed. Account data is not sold or used for advertising profiles.

Account information is retained while the account is active and as long as needed to provide the service. Order and refund information is retained for as long as needed for accounting, dispute resolution, and applicable legal obligations. Analytics and diagnostic information is kept only until the relevant analysis or troubleshooting purpose is complete, after which it is deleted or de-identified. It is not retained indefinitely by default.

Users can log in to the panel and submit a request to access, correct, or delete information through support tickets, specifying the information involved. Account control must be verified before processing a request. Deleting an account may affect subscription use. Where there are pending orders, refund disputes, or legal retention requirements, relevant records will be restricted to the necessary purposes and deleted when the basis for retention no longer applies. Backup data is cleared through normal rotation.

If data purposes, processing scope, or user rights change, D6VPN will update this page and the update month shown at the top. Changes that materially affect account use will be announced on the website or in the user panel. Where a new purpose requires separate consent, continuing to browse will not be treated as consent.

Privacy questions and data requests should be submitted through a user panel support ticket. See the Terms of Service for related service terms and the Refund Policy for the refund process.